Static IPv4 over your internet connection
Lodestar L2TP terms and privacy
The rolling monthly service, payment, cancellation, connection limits and handling of account and session information. Effective 23 October 2026.
Clear documents for each service
Lodestar L2TP, Mobile data and Lodestar Voice have separate product terms. The closed community-cell appeal has archived terms and a continuing privacy notice.
Static IPv4 over your internet connection
The rolling monthly service, payment, cancellation, connection limits and handling of account and session information. Effective 23 October 2026.
Local mobile network
The £5 tariff, local coverage, unlimited data, minute and text allowances, emergency-call routing, compatible equipment, network management and consumer rights.
Read Lodestar Mobile termsStandalone SIP over your internet connection
The limits of the OTT voice service, including no Lodestar-supplied broadband, backup power or alternative emergency-calling route.
Read Lodestar Voice termsPublic appeal closed
wavemobile funded the Baicells unit, so the public appeal no longer accepts transfers. The original terms remain available as a record, and the privacy notice continues to explain how any campaign information is handled.
Online ordering has not opened yet. The Mobile and Voice documents explain the terms for those upcoming services; they are not yet in force and do not form an offer or contract. The L2TP terms and privacy notice are effective from 23 October 2026; publishing them does not open ordering. Local mobile coverage remains limited to the areas described on the Mobile page.
Before a customer agrees to a service, Lodestar will provide the final terms, price guide, personalised contract information and contract summary in a form the customer can keep. Those documents will identify the provider, exact price, service limits, cancellation rights and complaints route.
The public community-cell appeal is closed. Its archived terms and privacy notice remain separate from Mobile and Voice, and the site no longer accepts new contribution registrations.